This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
We collect information to provide better services to all our clients. Here’s what we collect:
- Personal Information: Your name, contact details, and any other info you provide when you sign up for our services or communicate with us.
- Usage Data: Information on how you interact with our website, which helps us improve our services.
- Cookies: Small files placed on your device that allow us to remember your preferences. You can manage these through your browser settings.
How do we collect your data?
You directly provide DegWiz Limited with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
DegWiz Limited may also receive your data indirectly from the following sources:
- Information about your connection details from 3rd party such as Google or Cloudflare
How will we use your data?
Your data helps us:
- Provide, operate, and maintain our services
- Improve, personalise, and expand our services
- Understand and analyse how you use our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners, for customer service, updates, and other information related to our services, and for marketing purposes
- Send you emails
- Detect and prevent fraud
We do not sell your data. We may share information with third parties in the following situations:
- Service Providers: Companies that help us with our business activities, such as hosting services or customer service, under strict confidentiality agreements.
- Legal Requirements: If required by law or if we believe it’s necessary to protect our legal rights, interests, and the interests of others.
When DegWiz Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
DegWiz Limited securely stores your data at Microsoft owned datacentre located in Europe.
We retain your personal information only for as long as necessary to provide you with our services and as described in this policy but no longer than 5 years. We adhere to legal requirements and resolve disputes regarding that information.
Marketing
DegWiz Limited would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop DegWiz Limited from contacting you for marketing purposes or giving your data to other members of the DegWiz Limited Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
DegWiz Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request DegWiz Limited for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that DegWiz Limited correct any information you believe is inaccurate. You also have the right to request DegWiz Limited to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that DegWiz Limited erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that DegWiz Limited restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to DegWiz Limited’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that DegWiz Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
DegWiz Limited uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Provide you better customer service
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – DegWiz Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Marketing – DegWiz Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. DegWiz Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Statistics
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The DegWiz Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
DegWiz Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on August 29, 2024.
How to contact us
If you have any questions about DegWiz Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that DegWiz Limited has not addressed your concern in a satisfactory manner, you may contact at your local Information Commissioner’s Office.